# Enter your Studio licence key

Studio has no account. Your licence key arrives by email: paste it under Settings › Plan & billing, or in the dialog any crown opens.

Part of Studio, the paid plan.

Where to find it: Settings › Plan & billing › Licence key

1. Find the email with your licence key.
2. Open **Settings › Plan & billing**, or press any crown in PointerCam.
3. Paste the key where it says **Paste your licence key**, and press **Activate**. Studio turns on at once, on this computer.

## On another computer

Paste the same key there. **Settings › Plan & billing** shows your key again, with a button to copy it.

## Working offline

A subscription renews itself about once a day while you are online, and keeps working for a week offline. Settings shows the date it works offline until.

- **Licensed to** shows the email the key was issued to.
- **Valid until** shows when the current period ends.
- **Remove this licence** takes the key off this computer.

> **Tip:** If Settings says your subscription is not active and a payment failed, update it from your payment receipt, then press **Check again**.

## Cancelling, and refunds

To cancel a subscription, sign in to the Dodo Payments customer portal with the email you paid with, or write to support@pointercam.com. Studio stays on until the end of the period you paid for.

A subscription payment can be refunded within 14 days. Press **Ask** beside **Ask for a refund** in **Settings › Plan & billing**, and choose the reason. A 7-day pass can be refunded only if its key was never entered. The [Refund Policy](https://pointercam.com/refunds) has the details.

> **Note:** An early-access licence does not expire.

## Read next

- [What is free, and what Studio adds](https://pointercam.com/help/free-and-studio)
- [Open Settings](https://pointercam.com/help/settings)
- [Back up and restore your library](https://pointercam.com/help/back-up-and-restore)

Source: https://pointercam.com/help/licence-key