Help center
Steps for

I can’t find PointerCam in Chrome

Chrome hides new extensions behind the puzzle piece. Click it, then the pin beside PointerCam, and its button stays in the toolbar.

Chrome only
Where to find it
  1. Chrome toolbar
  2. Puzzle piece
  1. 1Click the puzzle piece beside Chrome’s address bar.
  2. 2Click the pin next to PointerCam. Its button stays in your toolbar.
  1. 1Click the puzzle piece at the top right of Chrome.
  2. 2Click the pin beside PointerCam.

The popup says to open a web page first#

Chrome does not let extensions record its own pages, like a new tab or Settings. Open any website and click PointerCam again.

Still not there?#

Open chrome://extensions and check that PointerCam is installed and switched on.

Read next

Install the Chrome extensionAdd PointerCam to Chrome, pin it to the toolbar, and allow your microphone. A welcome page walks you through it and ticks each step off as you go.Record a browser tabClick PointerCam in Chrome’s toolbar, keep Tab selected and press Record this tab. Every click on the page is followed, and Stop opens the take in the editor.

Something not working the way this page says? See Troubleshooting, or start from Getting started.